1:00-1:15 PM ET 
Welcome and introduction 
Kate Hohenstatt, Lead Analyst, Retail Insights
Amar Singh, Senior Director, Retail Insights 

1:15-2:00 PM ET 
Examining the post-COVID drug channel  
Amar Singh, Senior Director, Retail Insights 

• Gain insight into the current state of a post-pandemic drug channel. 
• Understand how the growing presence of healthcare will impact the front store. 
• Explore ways to connect with drug channel shoppers amid ongoing inflationary pressures. 

2:00-2:30 PM ET 
Meet the evolving drug channel shopper 
Mary Brett Whitfield, Senior Vice President, Shopper Insights 

• Identify key attitudes and behaviors of drug channel shoppers and how these shoppers evaluate the channel. 
• Understand how drug channel shoppers’ priorities and preferences are changing. 
• Learn how to best align your strategy with drug channel shoppers’ priorities. 

2:30-2:45 PM ET 
Break 

2:45-3:15 PM ET 
Media, marketing, and more with Walgreens Advertising Group 
Krista Engler, Media Planner, Walgreens Advertising Group, Walgreens 

• Understand the customer value exchange that lays the foundation for retail media. 
• Learn about recent updates from the evolving retail media portfolio within the drug channel. 
• Review best practices for how to leverage the shopper journey in retail media in store and online. 

3:15-4:00 PM ET 
Emerging trends in health and wellness 
Amar Singh, Senior Director, Retail Insights 
Colleen Sharp, Senior Vice President, MONITOR Analytics 

• Discover trends and what to expect with health and wellness as well-being becomes more integrated into everyday life. 
• Find out how brands and retailers are positioning, messaging, and engaging within the digital healthcare spectrum. 
• Identify key areas for retail partnerships and potential growth opportunities. 

4:00-4:45 PM ET 
CVS in focus: A closer look at the retailer’s strategy 
Kate Hohenstatt, Lead Analyst, Retail Insights 

• Reflect on CVS’s recent performance and what’s driving the company’s growth. 
• Learn how CVS’s recent strategic initiatives will impact its front-of-store and pharmacy businesses. 
• Gain insight into what CVS will need from supplier partners over the long term as the retailer invests in healthcare and digital. 

4:45-5:00 PM ET 
Day 1 wrap-up 
Kate Hohenstatt, Lead Analyst, Retail Insights 
Amar Singh, Senior Director, Retail Insights 

1:00-1:05 ET 
Welcome and introduction 
Kate Hohenstatt, Lead Analyst, Retail Insights 
Amar Singh, Senior Director, Retail Insights 

1:05-1:50 PM ET 
Exploring global drug retailers’ loyalty ecosystems 
Charlotte Page, Insights Consultant, UK 

• Get the latest on European and global drug channel retailers’ loyalty programs and learn how the current economic situation is affecting program development. 
• Explore how loyalty is becoming more than a card by inspiring shoppers, building out in-store services and engagement, and creating leverage over competitors. 
• Learn how these loyalty strategies are evolving and influencing the future of commerce. 

1:50-2:35 PM ET 
Walgreens download: Transformation in progress 
Kate Hohenstatt, Lead Analyst, Retail Insights
Charlotte Page, Insights Consultant, UK

• Get a strategic update on Walgreens and an overview of its financials. 
• Review wins and opportunities relating to Walgreens’ front-of-store, pharmacy, and healthcare segments. 
• Dive into Walgreens’ long-term omnichannel vision and how you can best partner with the retailer. 

2:35-2:50 PM ET 
Break 

2:50-3:20 PM ET 
Category spotlight: OTC, VMS, and future trends 
Renata de Moura, Senior Director, Category Insights 

• Learn about key categories that drive shopper engagement within the drug channel. 
• Understand assortment opportunities that suppliers should focus on to help the drug channel grow. 
• Explore the role of private label within health and wellness categories and implications. 

3:20-4:05 PM ET 
Beyond the drug channel: Health and wellness continues to grow 
Karen Kelso, Vice President, Retail Insights 
Chris Miles, Analyst, Retail Insights 

• Review major health-related initiatives from the mass and grocery channels in the past year. 
• Find inspiration from brand and retailer activations across categories online and offline. 
• Learn how different channels’ assortment and long-term strategies are evolving to meet shopper needs. 

4:05-4:50 PM ET 
The glow up: Beauty’s expanding role in health and wellness 
Tiffany Hogan, Director, Retail Insights 
Mary Brett Whitfield, Senior Vice President, Shopper Insights 

• Explore beauty’s continued expansion into the larger health and wellness landscape. 
• Understand how shoppers view beauty and shop beauty categories. 
• Learn about the future of beauty and how trends will impact the physical and digital shelf in the drug channel and across retail. 

4:50-5:00 PM ET 
Event wrap-up 
Kate Hohenstatt, Lead Analyst, Retail Insights 
Amar Singh, Senior Director, Retail Insights