10:00-10:15 AM
Welcome and introduction
Ted Riedel, North America Retail Practice Leader 
Celia Van Wickel, Senior Director, Digital Commerce

10:15-10:45 AM
Quick commerce lessons from Europe, birthplace of ultrafast
Rachel Dalton, Head of Retail Insights
Malcom Pinkerton, Senior Director of Strategic Insights, Kantar UK

• Understand the latest in European and global quick commerce trends.
• Review the current US quick commerce landscape and the current impact on shoppers.
• Learn how these ultrafast models are evolving, influencing future commerce.

10:45-11:15 AM
Macro trends influencing the digital future
Doug Hermanson, Principal Economist

• Learn how inflation and changes in affordability will affect digital shoppers.
• Find out how food assistance programs are becoming a bigger part of the online food story.
• Apply Kantar’s online category forecasts to your business.

11:15-11:45 AM
How Gen Z will shape the future of ecommerce and the metaverse
Celia Van Wickel, Senior Director, Digital Commerce

• Learn the emerging Gen Z trends that companies should pay attention to for future digital engagement.
• Discover how Gen Z will impact the future of global ecommerce shopping.
• Understand how Gen Z behaviors are influencing the metaverse.

11:45 AM-12:30 PM
Panel: Omnichannel fulfillment, challenges, and opportunities
Moderator: Kate McGee, Partner Syndicated Retail Platforms
Panelists:
Brittain Ladd, Retail Consultant 
Tony Crecca, Director Ecommerce Sales & Digital Experience, Johnson & Johnson
Brady Smallwood, Sr Director - eCommerce Strategy, Planning, and Operations, Kroger

• Evaluate which omnichannel fulfilment initiatives are succeeding and where the challenges are.
• Discuss how companies should think about their omnichannel fulfillment strategy.
• Identify opportunities for brands, retailers, and companies to work together on omnichannel fulfillment.

12:30-1:00 PM
Lunch

1:00-1:30 PM
Unattended commerce is getting big
Rachel Dalton, Head of Retail Insights, Kantar

• Explore the evolution of unattended commerce.
• Evaluate automated retail across stores, restaurants, and delivery modes.
• Discover opportunities to capitalize on this global trend across retail.

1:30-2:00 PM
Rethinking retail tech and robots
David Marcotte, SVP, Global Retail and Technology
Amar Singh, Senior Director, Retail Insights

• Survey the impact of software and cloud services on retail technology integration.
• Review the role of advanced analytics, artificial intelligence, and automation.
• Learn how vendors can engage with retailers in this area.

2:00-2:45 PM
Fireside chat: 360-degree view of retail media
Moderator: Celia Van Wickel, Senior Director, Digital Commerce
Panelists:
Mindy Fashaw, COO, Pacvue
Alison Dempsey, Head of eCommerce Customer Marketing, PepsiCo
Nirali Mehta-Shah, Director eCommerce Marketing, Ferrero

• Find out how to leverage the shopper journey in retail media from online to offline.
• Analyze important considerations in setting objectives for retail media.
• Discuss what brands should consider when measuring retail media and how they can show the value in their organizations.

3:15-3:45 PM
DTC brand strategy for shopper connection
Nishant Shrikhande, Senior Analyst, Digital Commerce
Celia Van Wickel, Senior Director, Digital Commerce

• Discover demonstrated examples of leading brand DTC initiatives.
• Learn how brand DTC initiatives can extend beyond a website.
• Understand the role of the future of commerce in new DTC brand opportunities.

3:45-4:15 PM
Elevating digital engagement in store
Amar Singh, Senior Director, Retail Insights

• Learn how retailers and brands are enabling digital activation on shelf.
• Find out how interactive digital tools are driving disruption.
• Discover the evolution of AI and autonomous systems in streamlining shopping.

4:15-4:45 PM
Global online wholesale growth practices
Barry Thomas, Senior Retail Thought Leader

• Look into how the future of online wholesale is evolving globally
• Identify ways suppliers can grow their share in the channel.
• Review best-in-class examples of eB2B selling.

4:45-5:00 PM
Day 1 wrap-up
Celia Van Wickel, Senior Director, Digital Commerce

5:00-6:00 PM
Welcome networking reception

8:45-9:45 AM
Breakfast topic roundtables

9:45-10:00 AM
Break

10:00-10:15 AM
Welcome and introduction
Celia Van Wickel, Senior Director, Digital Commerce

10:15-11:00 AM
The omni impulse future
Barry Thomas, Senior Retail Thought Leader
Lauren Winkler, VP, Head of Category Insights

• Learn how shoppers are changing their impulse purchases across categories and channels.
• Apply a new omnicentric framework for impulse purchases.
• Review the latest impulse learnings from North American and international markets

11:00-11:45 AM
Ecommerce is getting more social, live, and shoppable
Celia Van Wickel, Senior Director, Digital Commerce
Taylor Galland, Principal Analyst, Retail Insights
Bryan Moore, CEO and Co-founder, TalkShopLive

• Explore how technology is creating new shoppable touchpoints.
• Consider the evolving role of shoppable content on your business strategies.
• Learn the new rules of engagement and gain inspiration for your own offer.

11:45 AM-12:30 PM
Panel: How 5G, Web 3.0, voice, and edge computing are changing commerce
David Marcotte, SVP, Global Retail and Technology
Barry Thomas, Senior Retail Thought Leader
Tony Kenney, EVP of Retail and EDGE Technologies, Centerity
David Hart Jimenez, SVP Innovation & Strategy, Centerity

• Learn how 5G, Web 3.0, and voice technology will impact commerce.
• Understand what edge computing is and what’s next for the industry.
• Find out how device integration across the store creates a new environment.
• Dial into the changes we can expect from conversational commerce.

12:30-1:00 PM
Lunch

1:00-1:45 PM
Proving your digital-measurement worth in your organization
Mike Black, Profitero
Josh Pearlstein, Manager, Digital Shelf North America E-commerce, Bayer Consumer Health

• Pinpoint key objectives that companies should consider as they measure their ecommerce initiatives.
• Discover how companies can triangulate data sources to see the full digital measurement picture.
• Learn how companies are using ecommerce measurement to support programs within their organizations.

1:45-2:15 PM
Ecommerce content fundamentals 3.0
Nishant Shrikhande, Senior Analyst, Digital Commerce
Colombe Bommelaer, Senior Director, Category Insights

• View highlights of product page best practices across major categories.
• Survey examples of PDPs with exceptional digital content.
• Ensure suppliers understand the optimal PDP content across major product categories.

2:15-2:45 PM
The true winner in online grocery
Karen Kelso, VP, Mass and Club
Ross Cloyd, Director, Grocery Insights
Rachel Dalton, Head of Retail Insights
Tiffany Hogan, Director, Retail Insights

• Kantar experts debate who among Walmart, Amazon, Kroger, or third parties wins the shopper.
• Discuss who has the best online grocery strategy.
• Evaluate who will offer the best experience.

2:45-3:00 PM
Break

3:00-3:30 PM
Amazon and Walmart: The rivalry continues
Nishant Shrikhande, Senior Analyst, Digital Commerce
Kate Hohenstatt, Senior Analyst, Retail Insights

• Highlight the major omnichannel initiatives from each retailer in the past year.
• Compare and contrast each retailer’s omnichannel strategy.
• Get actionable insights to help drive your omnichannel business with each retailer.

3:30-4:00 PM
The shifting online shopper
Julie Craig, VP, Shopper Insights

• Consider key trends that set the stage for the future of shopping.
• Explore how the evolving digital landscape changes shopping behavior.
• Get details on how marketplaces, social shopping, and other emerging ways of engaging with retailers and brands fit into shopping routines.

4:00-4:15 PM
Event wrap-up
Celia Van Wickel, Senior Director, Digital Commerce