Building a Partnership with Your Walmart Buyer

A new e-book is available from Kantar's Walmart and club subject matter expert, Karen Kelso, on how to work and build a durable partnership with Walmart.

Sign up to find out how you can get your own copy and a look into the Walmart-buyer relationship.

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Why you should care about your Walmart buyer.

Walmart Primer Cover_Final

If you want to start selling products to Walmart or want to sell more of products to Walmart, you must go through a Walmart Buyer. No matter how your journey as a seller to Walmart begins, it continues and, potentially, ends with your Buyer.

The Buyer is your key point of contact and the person who will make every meaningful decision with respect to your items and brands. This is more true at Walmart than at nearly any other retailer – the Buyer has enormous autonomy to make multi-million dollar decisions on a daily basis. To establish and strengthen a successful selling partnership with Walmart, you need to understand the Buyer, their motivations, their frustrations, and how they get sh*t done.

Why you should trust me.

I worked at Walmart for ten years, eight as a Buyer. During my tenure as a Buyer, I bought contact lenses for the Vision Center and computers, monitors, and printers for Sam’s Club. I purchased paper goods and chemicals for the Grocery division where I was twice awarded Buyer of The Year. I also spent two years with Walmart included working in Marketing helping create category marketing plans for the Consumables Division, particularly the Beauty and Pets categories. I’ve worked extensively in retail and category marketing here in the US and abroad and am now at Kantar helping clients unravel the mysteries of Supercenter, Mass, and Club retailers.

Table of Contents

Section I: Background and Context

1. A brief history of Walmart
2. Cultural imperatives
3. Navigating Walmart's operations and support divisions
4. Merchandise division and components

 

Section II: A Day in the Life of a Walmart Buyer

5. Responsibilities and remit
6. Expectations and KPIs 
7. Vendor and item setup
8. Category strategy
9. Modular planning and design
10. Promotions

 

Section III: How To's

11. Manage your day-to-day business
12. Craft your story
13. Prepare for a meeting
14. Prepare for a line review
15. Pitch a new item
16. Request a cost increase

 

Section IV: Tips and Tricks

17. Traveling to and from Bentonville
18. Touring stores in NWA
19. Interacting with the locals
20. Glossary of Walmart terminology



EXPERT SPOTLIGHT

Meet the author

Kelso_Karen_Kantar
Karen Kelso
Vice President, Mass and Club