The State of Ecommerce 2021

Navigating the new world of omnichannel commerce and retail media



In partnership with Catalyst, we conducted a foundational study that includes perspectives from shoppers, marketers, retailers, and partners to address the opportunities and challenges of the industry going into 2021. 

This research will enable:

  • Brands to execute in ambiguous and uncomfortable places
  • Organizations to re-frame the skills, technology, strategy, and tactics developed over the last 12-24 months to produce results for the new realities of retail
  • Brands to maximize value with ecommerce ads and social commerce 

Download the Study