AI-Enabled Commerce​

AI is moving from novelty to infrastructure—reshaping every step of the shopper journey. Our newest study will uncover how agentic tools are driving new behaviors, trust, and engagement across retail.

Get in touch to learn more about our AI-enabled commerce research.

Agentic AI will add $115B USD by 2030*

Your organization must have a strategy that helps you move proactively in this lightning-quick space.

Kantar’s study will measure growth and change of attitudes to AI:

  • Consumer awareness, engagement, and trust towards AI-enabled and agentic shopping
  • Shopper behaviors including usage and platform adoption
  • Category-level insight into which are most fertile for influence and how they are approached
  • Retailer and platform reputational scores / indices in agentic AI commerce

Why you need this study:

  • Build a strategy that goes beyond defense: Be ready for 2026’s rapid agentic AI expansion
  • Understand agentic platform shifts: Stay ahead of evolving shopper expectations
  • Advance your brands: Apply strategies to maintain leadership in at-risk categories
  • Know where to play: Benchmark retailer reputation and performance in the emerging AI-powered landscape

Reach out to your client representative or kantarshopper@kantar.com for more information.

​*Morgan Stanley


INSIGHTS
The AI trifecta transforming CPG and retail

Three major forces — smarter store teams, smarter merchants, and smarter shoppers — are emerging simultaneously that, together, form what I call an “AI retail trifecta” that will reshape retail and CPG growth over the next few years.

Learn where the transformation is moving fastest below.


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FURTHER READING

AI agents shop like super consumers

AI is becoming not just a shopping influencer but the actual shopper. The brands that master agentic decision logic today will shape the digital shelf tomorrow.

Read more >






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