1:00-1:10 PM ET 
Welcome and introduction 
Ross Cloyd, Director, Retail Insights 
Chris Miles, Senior Analyst, Retail Insights 

1:10-1:45 PM ET  

The grocery evolution: Resetting the stage for today and beyond 
Ross Cloyd, Director, Retail Insights 
Chris Miles, Senior Analyst, Retail Insights 

• Learn how the grocery channel has faced unprecedented challenges from the pandemic to today. 
• Understand the catalysts driving change and where grocery is headed over the next five years. 
• Discover how traditional grocery retailers are rethinking their ecosystems to compete in a rapidly evolving landscape. 

1:45-2:25 PM ET  
Reinventing the role of the physical grocery store 
Ross Cloyd, Director, Retail Insights 
Julie Craig, VP, Shopper Insights

• Gain insights into the evolving role of the physical store in the digital era. 
• Explore innovative store formats and experiential retail strategies. 
• Assess the impact of digital technologies like AI on shopper behavior and expectations. 

2:25-2:40 PM ET  
BREAK 

2:40-3:15 PM ET  
From clicks to carts: Optimizing the omni experience in grocery 
Chris Miles, Senior Analyst, Retail Insights 
Mary Brett Whitfield, SVP, Head of Shopper Insights 

• Understand key omnichannel grocery shopping behaviors. 
• Break down grocery retailer omnichannel strategies and capabilities to distill leaders and laggards. 
• Identify omnichannel platforms and capabilities that will drive future sales and convenience in the grocery channel. 

3:15-4:00 PM ET  
Evolving grocery trends: Shifting tastes and preferences 
Ross Cloyd, Director, Retail Insights 
Mary Brett Whitfield, SVP, Head of Shopper Insights

• Discover how health and wellness trends are impacting shoppers’ purchasing decisions. 
• Understand the shift toward personalized and localized product offerings. 
• Size up the balance among private label, national, and challenger brands.  

4:00-4:15 PM ET 
Day 1 wrap-up 
Ross Cloyd, Director, Retail Insights 

1:00-1:10 PM ET 
Welcome and introduction 
Ross Cloyd, Director, Retail Insights 

1:10-1:55 PM ET  
Fostering loyalty among disloyal grocery shoppers 
Chris Miles, Senior Analyst, Retail Insights 
Misha Jethwa, Manager, Shopper Insights

• Learn what shoppers expect from grocery membership programs and which programs they belong to. 
• Outline the grocery loyalty program landscape and compare and contrast retailers across key loyalty program elements. 
• Identify strategies to bolster partnerships, optimize investments, and drive sales with retailer loyalty programs. 

1:55-2:25 PM ET  
The shifting grocery landscape and redefining new competition 
Ross Cloyd, Director, Retail Insights 

• Learn how M&A will continue to play a role in the grocery landscape. 
• Track the emergence of global retailers entering the US grocery market.  
• Find out how the food and beverage industry is competing to earn a portion of shoppers’ meals at home and away from home. 

2:25-2:40 PM ET  
BREAK 

2:40-3:20 PM ET  
Revenue revolution: Diversifying beyond grocery 
Chris Miles, Senior Analyst, Retail Insights 
Anna Brennan, Senior Analyst, Retail Insights 

• Understand the increasing importance of retail media and how to harness the full benefits of these services. 
• Identify key services outside of the core grocery business that will help sustain growth. 
• Develop strategies to maximize sales opportunities with alternative revenue businesses that grocery retailers operate. 

3:20-4:00 PM ET 
Inflection points: Grocery pathways to 2030 and beyond 
Ross Cloyd, Director, Retail Insights 
Chris Miles, Senior Analyst, Retail Insights 

• Review economic forecasts for 2030. 
• Look ahead five years to generational challenges and behaviors focusing on Gen X, millennials, Gen Z, and Gen Alpha. 
• Examine the paths that key grocery retailers are taking to 2030 are how they are building resilient ecosystems. 

4:00-4:15 PM ET 
Day 2 wrap-up 
Ross Cloyd, Director, Retail Insights 
Chris Miles, Senior Analyst, Retail Insights