10:00-10:15 AM ET
Welcome and Introduction
Malcolm Pinkerton, Global Head of Retailer Insights
Leigh O’Donnell, Head of Shopper and Category Solutions 

10:15-11:00 AM ET
Defining the opportunities across the global retail landscape 
Rachel Dalton, Head of Retailer Insights, North America
Paida Mugudubi, Head of Retail Insights, Rest of World

• Gain insights into the current state of global retail and future trends.
• Understand how to navigate and plan for continued disruptions to reach key milestones.
• Explore the biggest opportunities to drive growth.

11:00-11:45 AM ET
Navigating macro crosscurrents in 2025 and beyond
Doug Hermanson, Principal Economist

• Learn how inflation and interest rates have divided markets.
• Get a view of how government policy changes will affect retail.
• Identify the macro scenarios you need to plan for in 2025 and beyond.

11:45-12:30 PM ET
The expansion of decisive retail choices 
David Marcotte, Senior Vice President, Global Retail and Technology

• Review disruptive new retail formats and channel blurring.
• Understand how companies are realigning their procurement processes to ensure more predictable sources.
• Track new and potential entrants into US retail.

12:30-12:45 PM ET
Key findings from Google and Kantar's "Retail Reinvented" research
Carla Puttini,  Strategic Insights Manager, Google
Malcolm Pinkerton, Global Head of Retail Insights, Kantar

• Understand importance of brand visibility and differentiation in driving sales.
• Get insights on aligning your brand with consumer interests.
• Discover tactics on attracting and retaining shoppers in today's competitive market. 

12:45-1:15 PM ET

BREAK

BREAKOUTS

1:15-1:45 PM ET
Global macro trends making waves on US shores
Doug Hermanson, Principal Economist

• Dive into immigration and its effects on the US retail market.
• Examine changes to trade and the knock-on effects to domestic and global manufacturing.
• Learn how cross-border investment is shaping global retail.

1:15-1:45 PM ET
Private label evolution: Something for everyone
Karen Kelso, Vice President, Retailer Insights
Sophie Carroll, Associate Director, Retailer Insights
Rachel Bukowski, Executive Leader of Innovation and Quality, Whole Foods

• Explore how and why the role of private label has changed and our predictions for the future.
• Evaluate how best to work with or alongside emerging private brands.
• Review best-in-class examples of brands that demonstrate meaningful, differentiated, and salient

1:45-1:50 PM ET 
Break 

1:50-2:20 PM ET
Engineering success with shoppers in a two-tiered economic recovery
Julie Craig, Vice President, Shopper Insights

• Get a profile of today’s bifurcated shopper base.
• Explore how shoppers expect the outcome of the 2024 US election will impact them.
• Discover tactics that connect to the shopper across occasions and missions.

1:50-2:20 PM ET
Profitable bets on sustainability
Georgia Plummer, Senior Insights Consultant
Jonathan Hall, Managing Partner, Sustainable Transformation Practice 

• Explore key global retailers’ sustainability agendas.
• Analyze global sustainability trends and how they will impact strategy and growth.
• Assess ways to prioritize sustainability initiatives for stronger partnerships.

2:20-2:25 PM ET
Break

2:25-2:55 PM ET
The future of commerce: Planning for disruption 
Barry Thomas, Senior Global Retail Thought Leader
J. Walker Smith, Knowledge Lead

• Assess the leading global disrupters of the CPG industry and how to capitalize on growth opportunities.
• Understand how to win in uncertain times.
• Explore planning strategies to stay ahead.

2:25-2:55 PM ET
Reinventing the role of the physical store
Ross Cloyd, Director, Retailer Insights
Julie Craig, Vice President, Shopper Insights

• Discover how traditional retailers are augmenting store formats to meet shopper needs.
• Get a cross-channel and cross-category overview of key global retailers.
• Learn about new opportunities to be present in new ways as stores continue to evolve.

2:55-3:00 PM ET
Break

3:00-3:15 PM ET
2024 Retail Insights Conference: Day 1 recap and Day 2 preview
Malcolm Pinkerton, Global Head of Retailer Insights
Leigh O’Donnell, Head of Shopper and Category Solutions 

10:00-10:15 AM ET
Welcome and Introduction
Malcolm Pinkerton, Global Head of Retailer Insights
Leigh O’Donnell, Head of Shopper and Category Solutions 

10:15-11:00 AM ET
Defining retailers’ cohesive ecosystems
Amar Singh, Senior Director, Retailer Insights

• Discover how retailers are building value chains and prioritizing strategic investments.
• Learn how retailers are reducing shopping friction to enhance the shopper experience.
• Explore how retailers are empowering the shopper journey and calibrating omnichannel shopping.

11:00-11:45 AM ET
Resetting the value equation
Karen Kelso, Vice President, Retailer Insights
Mary Brett Whitfield, Senior Vice President, Shopper Insights

• Find out how pillars of value are shaping shopper consideration and purchase.
• Understand factors that influence transactional exchanges and emotionally connected experiences.
• Learn how to shape shopper engagement to maximize confidence and satisfaction.

11:45-12:30 PM ET
The AI advantage in retail
Moderator: Rachel Dalton, Head of Retailer Insights, North America
Panelists: Barry Thomas, Senior Retail Global Thought Leader; Ram Iyer, Head of Digital Strategy and Ecommerce, Microsoft; Diana Marshall, Chief Customer Officer, Sam’s Club 

• Walk through Kantar’s AI framework as a planning tool for success.
• Explore best-in-class AI use cases in retail that are driving new opportunities.
• Gain insights into how you can level up your AI advantage internally and externally.

12:30-1:00 PM ET
Break

BREAKOUTS

1:00-1:45 PM ET
Global online landscape from a retail and shopper lens
Anna Brennan, Senior Analyst, Retailer Insights
Mary Brett Whitfield, Senior Vice President, Head of Shopper Insights

• Dive into the state of the US shopper and understand similarities and differences with shoppers in key global markets.
• Explore how the digital commerce landscape is evolving to better meet shopper needs.
• Examine the major levers within the digital commerce ecosystem that will have the most impact on planning.

1:00-1:45 PM ET
The intersection of value: Differentiation vs. simplicity
Simon Johnstone, Senior Director, Retailer Insights

• Understand channel-specific value propositions.
• Review the discrepancies in value perception among channels.
• Learn what capabilities you need to deliver cross-channel value.

1:45-1:50 PM ET
Break

1:50-2:20 PM ET
Retailer media networks: Planning for 2025
Rachel Dalton, Head of Retailer Insights, North America
Andy Murray, Executive Chairman, Saatchi & Saatchi and Founder, BigQuest 

• Explore how CPG brands and agencies are strategizing for and investing in retailer media networks.
• Review key data points from Kantar’s Retailer Media Networks B2B Benchmarking Study to help inform your retail media network
• Discover specific actions you can take to capitalize on this full-funnel opportunity.

1:50-2:20 PM ET
Health and wellness trends in a GLP-1 world 
Andriana Bantra, Senior Insights Consultant
Leigh O'Donnell, Head of Shopper and Category Insights
Irina Pelphrey, Group Vice President, Health, Albertsons

• Explore what’s behind shoppers’ growing awareness of ultraprocessed foods, the health impact of these foods, and how manufacturers are responding.
• Learn how the growing use of and interest in GLP-1 drugs is impacting categories across the store.
• Find out how to capitalize on the high-protein opportunity in edible grocery categories.

2:20-2:25 PM ET
Break

2:25-2:55 PM ET
Membership matters: The evolution of loyalty
Gina Logan, Principal Analyst, Retailer Insights
Misha Jethwa, Manager, Shopper Insights

• Uncover the drivers behind the recent proliferation of loyalty programs.
• Review profiles and preferences of the loyalty shopper.
• Examine how key retailers are poised to win or lose in a crowded loyalty landscape.

2:25-2:55 PM ET
Leveraging technology to drive social commerce
Charlotte Harris, Senior Insights Consultant

• Understand how social commerce platforms are advancing technology and upleveling experiences.
• Learn how the major platforms differ and where you should prioritize your
• Explore the future of social commerce and what brands and retailers should do now to capture growth opportunities.

2:55-3:00 PM ET
Break

3:00-3:30 PM ET
Understanding Gen Alphas and their current shopping behaviors
Lauren Winkler, Vice President, Category Insights
Michelle Brisson, Senior Consultant, MONITOR 

• Learn about early shopping signals of Gen Alpha.
• Understand how Gen Alpha influences shopping trips.
• Explore the categories that Gen Alpha prioritizes.

3:00-3:30 PM ET
Operational AI: How retailers use AI in the real world
David Marcotte, Senior Vice President, Global Retail and Technology

• Understand the retail IT framework that leverages AI tools to enable problem solving and success.
• Find out how to adjust to zero-tolerance standards for retail technology performance and accuracy in the face of “AI drift.”
• Learn how to use the AI tool set in everyday retail operations.

3:30-3:45 PM ET
2024 Retail Insights Conference: Day 2 recap and wrap-up
Malcolm Pinkerton, Global Head of Retailer Insights
Leigh O’Donnell, Head of Shopper and Category Insights