Download 2023 Agenda
13 & 14 December 2023
Virtual
Retail in 2024 and beyond:
Turbulent transformation
Navigating a path to growth during a period of economic volatility and rapid digital acceleration
Socioeconomic change and generational values will profoundly impact how retailers and brands win shoppers. New media platforms, touchpoints, and ecosystems that create and convert demand will become business-critical assets.
Success in 2024 and beyond means discovering innovative ways to win and build your brand through collaboration, partnerships, and a total view of the shopper. While technology and AI will increasingly enable and power retail, forging genuine human-centric connections will be what matters most.
Kantar’s experts define six forces to help you navigate a period of turbulent transformation with a path to long-term growth:
Planning on uncertainty: Eliminating short-term growth barriers while remaining focused on long-term strategies for success
Shifting power dynamics: Why tracking demographic upheaval, innovative models, and the rise of challenger brands and private label matters
Striking a balance: Achieving the perfect balance between escalating business costs and profit pressure and future-focused investment and digital transformation
Value as a virtue: Why delivering shopper convenience, experience, and purpose while aligning with personal values will create lasting shopper connections
Digital revolution: How accelerated retail digitalization calls for new ways to meet demands for seamless shopping experiences
Sustainable pledges: Assessing whether we can deliver on sustainability pledges while remaining price-competitive as investment priorities constantly evolve
what to expect
Check back for updates on our agenda.
10:00-10:15 AM ET
Welcome and setting the stage
Malcolm Pinkerton, Global Head of Retail Insights
Leigh O'Donnell, Head of Shopper and Category Insights
10:15-11:00 AM ET
The global retail landscape (all themes)
Rachel Dalton, Head of Retail Insights, North America
Paida Mugudubi, Head of Retail Insights, Global
11:00-11:30 AM ET
Sticking the landing in a turbulent economy
Doug Hermanson, Principal Economist
11:30 AM-Noon ET
Seeking solid ground: Shopping shifts in a tumultuous time
Julie Craig, Vice President, Shopper Insights
Noon-12:15 PM ET
Break
12:15-12:45 PM ET
Transforming retail with AI
Amar Singh, Senior Director, Retail Insights
12:45-1:00 PM
Key takeaways from morning sessions
Leigh O'Donnell, Head of Shopper and Category Insights
Malcolm Pinkerton, Global Head of Retail Insights
1:00-1:30 PM ET
Break
1:30-2:00 PM ET
Retail media networks: FMCG challenges and opportunities
Barry Thomas, Senior Retail Commerce Thought Leader
Jed Meyer, Senior Vice President, Media Insights
1:30-2:00 PM ET
The health-centric drug channel
Amar Singh, Senior Director, Retail Insights
Andriana Bantra, Senior Insights Consultant, Retail Insights
2:00-2:05 PM ET
Break
2:05-2:35 PM ET
Digital transformation and the evolution of online retail
Rachel Dalton, Head of Retail Insights, North America
2:05-2:35 PM ET
US grocery: National vs. regional power dynamics
Ross Cloyd, Director, Retail Insights
Chris Miles, Senior Analyst, Retail Insights
2:35-2:40 PM ET
Break
2:40-3:10 PM ET
Global merchandising innovation and US implications
Marie Humbert, Senior Insights Consultant, Retail Insights
Gina Logan, Principal Analyst, Retail Insights
2:40-3:10 PM ET
Critical customer planning consideration for key US retailers
Rachel Dalton, Head of Retail Insights, North America
Karen Kelso, Vice President, Retail Insights
3:10-3:15 PM ET
Break
3:15-3:45 PM ET
Shopper Check-In: Live!
Julie Craig, Vice President, Shopper Insights
Renata de Moura, Senior Director, Shopper Insights
Misha Jethwa, Manager, Shopper Insights
Mary Brett Whitfield, Senior Vice President, Head of Shopper Insights
3:15-3:45 PM ET
How leading global retailers are navigating the turbulence
Moderator: Kate McGee, Partner, Syndicated Retail Platforms
Panelists: Karen Kelso, Vice President, Retail Insights
Simon Johnstone, Senior Director, Retail Insights
Amar Singh, Senior Director, Retail Insights
Anna Brennan, Senior Analyst, Retail Insights
Marie Humbert, Senior Insights Consultant, Retail Insights
10:00-10:15 AM ET
Welcome and setting the stage
Leigh O'Donnell, Head of Shopper and Category Insights
Malcolm Pinkerton, Global Head of Retail Insights
10:15-10:45 AM ET
Planning for new disruptive spaces and formats
David Marcotte, Senior Vice President, Global Retail and Technology
10:45-11:15 AM ET
The value triumvirate
Simon Johnstone, Senior Director, Retail Insights
11:15-11:45 AM ET
Pragmatic sustainability: How ESG supports EDLP
Karen Kelso, Vice President, Retail Insights
11:45 AM-Noon ET
Break
Noon-12:45 PM ET
Future of commerce
Moderator: Ted Riedel, North America Practice Lead
Panelists: Barry Thomas, Senior Retail Commerce Thought Leader
J. Walker Smith, Knowledge Lead
Dianne Graham, Senior Vice President, Retail Advisory
Leigh O’Donnell, Head of Shopper and Category Insights
12:45-1:00 PM
Key takeaways from morning sessions
Malcolm Pinkerton, Global Head of Retail Insights
Leigh O'Donnell, Head of Shopper and Category Insights
1:00-1:30 PM ET
Break
1:30-2:00 PM ET
Managing margins in mass and club
Karen Kelso, Vice President, Retail Insights
1:30-2:00 PM ET
Retailer sustainability trade toolkit
Georgia Plummer, Senior Insights Consultant, Retail Insights
Anna Brennan, Senior Analyst, Retail Insights
Lauren Winkler, Vice President, Category Insights
2:00-2:05 PM ET
Break
2:05-2:35 PM ET
Future of food service: Innovation and partnerships
Barry Thomas, Senior Retail Commerce Thought Leader
2:05-2:35 PM ET
Why private label is poised to steal dollar share
Sophie Carroll, Associate Director, Retail Insights
Colombe Bommelaer, Senior Director, Category Insights
Chris Miles, Senior Analyst, Retail Insights
2:35-2:40 PM ET
Break
2:40-3:10 PM ET
The Gen Z conundrum: Values vs. value
Julie Craig, Vice President, Shopper Insights
Michelle Brisson, Senior Consultant, U.S. MONITOR
2:40-3:10 PM ET
Value of a dollar: Maximizing the dollar store opportunity
Simon Johnstone, Senior Director, Retail Insights
3:10-3:15 PM ET
Break
3:15-3:45 PM ET
Understanding the local food revolution
Taylre Stumpf, Senior Analyst, Retail Insights
Anna Brennan, Senior Analyst, Retail Insights
3:15-3:45 PM ET
The state of grocery trips
Mary Brett Whitfield, Senior Vice President, Head of Shopper Insights
Renata de Moura, Senior Director, Shopper Insights
Check back for our speaker updates.
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