10:00-10:15 AM ET 
Welcome and setting the stage 
Malcolm Pinkerton, Global Head of Retail Insights 
Leigh O'Donnell, Head of Shopper and Category Insights 

10:15-11:00 AM ET 

The global retail landscape (all themes) 
Rachel Dalton, Head of Retail Insights, North America 
Paida Mugudubi, Head of Retail Insights, Global 

• Get caught up on the major retail trends and drivers making headlines around the world. 
• Size up channel winners and losers and major retailer dynamics. 
• Evaluate the main implications for the US and key global markets. 

11:00-11:30 AM ET  
Sticking the landing in a turbulent economy  
Doug Hermanson, Principal Economist 

• Identify macro vulnerabilities in retail. 
• Understand where the economy is likely to land in 2024.
• Discover growth opportunities shaped by the macro environment. 

11:30 AM-Noon ET 
Seeking solid ground: Shopping shifts in a tumultuous time  
Julie Craig, Vice President, Shopper Insights 

• What market forces (healthcare, economy, politics, etc.) are most likely to impact current and future shopping behavior? 
• Who are the shoppers under the most financial pressure, and who should brands and retailers target? 
• What changes can brands and retailers expect shoppers to make under different 2024 scenarios, and how can they be ready to win? 

Noon-12:15 PM ET 
Break 

12:15-12:45 PM ET 
Transforming retail with AI  
Amar Singh, Senior Director, Retail Insights 

• Explore how automation is deployed in retail. 
• Identify the role of analytical AI in forecasting and planning. 
• Uncover how personalization and engagement are evolving thanks to generative AI. 

12:45-1:00 PM 
Key takeaways from morning sessions 
Leigh O'Donnell, Head of Shopper and Category Insights 
Malcolm Pinkerton, Global Head of Retail Insights 

1:00-1:30 PM ET 
Break 

1:30-2:00 PM ET         
Retail media networks: FMCG challenges and opportunities        
Barry Thomas, Senior Retail Commerce Thought Leader 
Jed Meyer, Senior Vice President, Media Insights

• Trace the growth of retail media networks with a CPG perspective on this asset. 
• Survey the evolution and effectiveness of retail media networks. 
• Learn how to organize your resources to make the most of retail media networks. 

1:30-2:00 PM ET       
The health-centric drug channel
Amar Singh, Senior Director, Retail Insights 
Andriana Bantra, Senior Insights Consultant, Retail Insights 

• Learn how drugstores are transforming into health centers. 
• Find out how assortment and merchandising decisions are evolving. 
• Understand the role of digital assets, retail media, and social commerce in driving growth. 

2:00-2:05 PM ET  
Break 

2:05-2:35 PM ET      
Digital transformation and the evolution of online retail  
Rachel Dalton, Head of Retail Insights, North America 

• Explore the key levers driving growth in online retail. 
• Examine how digital transformation is reshaping the retail experience. 
• Evaluate the future of digital commerce and where to invest to win. 

2:05-2:35 PM ET           
US grocery: National vs. regional power dynamics  
Ross Cloyd, Director, Retail Insights 
Chris Miles, Senior Analyst, Retail Insights 

• Gain an understanding of how national and regional grocery retailers are repositioning strategies in an evolving market. 
• Get a break down of retailer ecosystems and how physical and digital retailing interconnect. 
• Understand today’s grocery landscape challenges and the opportunities of tomorrow. 

2:35-2:40 PM ET 
Break 

2:40-3:10 PM ET    
Global merchandising innovation and US implications  
Marie Humbert, Senior Insights Consultant, Retail Insights 
Gina Logan, Principal Analyst, Retail Insights

• Learn how merchandising is evolving globally. 
• Draw inspiration from emerging and transformative merchandising initiatives. 
• Get a read on the outlook for merchandising and what it means for your brands. 

2:40-3:10 PM ET      
Critical customer planning consideration for key US retailers  
Rachel Dalton, Head of Retail Insights, North America 
Karen Kelso, Vice President, Retail Insights 

• Discover how to customize your approach with your retail customer in mind. 
• Balance looking backward and forward to successfully plan for growth opportunities. 
• Learn how to move beyond transactions to build connectivity and partnership. 

3:10-3:15 PM ET 
Break 

3:15-3:45 PM ET    
Shopper Check-In: Live!  
Julie Craig, Vice President, Shopper Insights 
Renata de Moura, Senior Director, Shopper Insights 
Misha Jethwa, Manager, Shopper Insights 
Mary Brett Whitfield, Senior Vice President, Head of Shopper Insights 

• Tune in for our nominees for the ShopperScape® insight stat of the year. 
• Learn the most important shopper data points to track and key things to watch for. 
• Get our expert POV on what shopper behaviors matter most now and in the future. 

3:15-3:45 PM ET      
How leading global retailers are navigating the turbulence 
Moderator: Kate McGee, Partner, Syndicated Retail Platforms
Panelists: Karen Kelso, Vice President, Retail Insights 
Simon Johnstone, Senior Director, Retail Insights 
Amar Singh, Senior Director, Retail Insights 
Anna Brennan, Senior Analyst, Retail Insights 
Marie Humbert, Senior Insights Consultant, Retail Insights 

• Gain insights into how retailers are allocating resources to support growth and how key global retailers are performing. 
• Analyze critical tactics to manage the “permacrisis” environment.
• Discuss future growth initiatives and where global retailers will be placing their bets. 

10:00-10:15 AM ET 
Welcome and setting the stage 
Leigh O'Donnell, Head of Shopper and Category Insights 
Malcolm Pinkerton, Global Head of Retail Insights 

10:15-10:45 AM ET 
Planning for new disruptive spaces and formats  
David Marcotte, Senior Vice President, Global Retail and Technology 

• Find out why some of the fastest-growing formats are creating new tensions among existing retailers and vendors.
• Gauge how these formats are shifting the merchandising and financial demands on vendors.
• Understand why success with these popular formats will take longer-term planning. 

10:45-11:15 AM ET  
The value triumvirate  
Simon Johnstone, Senior Director, Retail Insights 

• Identify the intersection at which retailers, shoppers, and suppliers define value. 
• Evaluate which channels are poised to win in the short and long term. 
• Review the capabilities needed to manage changing value relationships. 

11:15-11:45 AM ET 
Pragmatic sustainability: How ESG supports EDLP  
Karen Kelso, Vice President, Retail Insights 

• Determine how resource availability influences retailer strategies. 
• Explore the connectivity between aspirational goals and P&L performance. 
• Consider the short- and long-term benefits of regenerative business tactics. 

11:45 AM-Noon ET 
Break 

Noon-12:45 PM ET 
Future of commerce  
Moderator: Ted Riedel, North America Practice Lead 
Panelists: Barry Thomas, Senior Retail Commerce Thought Leader
J. Walker Smith, Knowledge Lead
Dianne Graham, Senior Vice President, Retail Advisory
Leigh O’Donnell, Head of Shopper and Category Insights

• Explore some of the biggest strategic disruptions facing the FMCG industry and recommendations for how to navigate one of the most turbulent periods of our industry. 
• Understand how winning FMCG firms are upskilling their workforce as data science alters the nature of work. 
• Learn how FMCGs are rethinking competitive advantage with new data, data science tools, ways of working, and leadership strategies. 

12:45-1:00 PM 
Key takeaways from morning sessions 
Malcolm Pinkerton, Global Head of Retail Insights 
Leigh O'Donnell, Head of Shopper and Category Insights 

1:00-1:30 PM ET 
Break 

1:30-2:00 PM ET  
Managing margins in mass and club  
Karen Kelso, Vice President, Retail Insights 

• Find out why making money has become harder since the pandemic.  
• Examine how retailers’ profit sources are evolving. 
• Predict the new retail profit models’ risks, rewards, and potential impacts on your business. 

1:30-2:00 PM ET  
Retailer sustainability trade toolkit  
Georgia Plummer, Senior Insights Consultant, Retail Insights 
Anna Brennan, Senior Analyst, Retail Insights 
Lauren Winkler, Vice President, Category Insights 

• Get an overview of the US sustainability landscape. 
• Learn how to talk to retailers about sustainability and manage expectations and strategic initiatives. 
• Find out how to adapt sustainability with a category/brand vision. 

2:00-2:05 PM ET 
Break 

2:05-2:35 PM ET    
Future of food service: Innovation and partnerships  
Barry Thomas, Senior Retail Commerce Thought Leader

• Step through six ways restaurants are reinventing their business models to create new revenue streams and build brand affinity. 
• Review restaurant examples across all six areas with insights for FMCGs, retailers, and restaurants.
• Get summary learnings and implications for food service and retail industry players. 

2:05-2:35 PM ET  
Why private label is poised to steal dollar share 
Sophie Carroll, Associate Director, Retail Insights 
Colombe Bommelaer, Senior Director, Category Insights 
Chris Miles, Senior Analyst, Retail Insights 

• Understand the growth momentum of private label. 
• Learn about the key strategies at play for private label.
• Find out what the private label outlook means for A-brands. 

2:35-2:40 PM ET 
Break 

2:40-3:10 PM ET    
The Gen Z conundrum: Values vs. value  
Julie Craig, Vice President, Shopper Insights 
Michelle Brisson, Senior Consultant, U.S. MONITOR

• How does Gen Z define value? 
• How are Gen Z shoppers shopping based on their personal values and beliefs? 
• How can brands/retailers navigate these opposing viewpoints? 

2:40-3:10 PM ET      
Value of a dollar: Maximizing the dollar store opportunity 
Simon Johnstone, Senior Director, Retail Insights

• Assess the real size of the prize that dollar stores represent. 
• Review a snapshot of individual retailer strategies. 
• Discern the elements of best-in-class supplier partnerships. 

3:10-3:15 PM ET 
Break 

3:15-3:45 PM ET      
Understanding the local food revolution  
Taylre Stumpf, Senior Analyst, Retail Insights 
Anna Brennan, Senior Analyst, Retail Insights 

• Examine the factors driving shopper interest in locally sourced products.
• Discuss the potential advantages for retailers in incorporating local products.
• Learn how retailers and brands can leverage local sourcing for brand differentiation. 

3:15-3:45 PM ET    
The state of grocery trips  
Mary Brett Whitfield, Senior Vice President, Head of Shopper Insights 
Renata de Moura, Senior Director, Shopper Insights 

• Uncover the top retailers shopped and grocery trip missions. 
• Understand the current state of grocery shopping, including the role of online shopping and fulfillment methods. 
• Learn about the top drivers of grocery shopping satisfaction.