Retail Insights Conference

 

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7-8 December 2022

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Virtual



Facing retail realities for 2023

As the COVID-19 pandemic wanes, businesses are facing new macroeconomic, operational, and shopper realities. Surging inflation, spiking interest rates, and lingering supply chain disruptions are influencing shopping decisions across all channels.  

Kantar’s 2022 Retail Insights Conference unmasks the three faces of retail to provide a comprehensive growth plan for 2023 and beyond: 

  • Retailers and suppliers must rethink the face they present to the shopper who is evolving and finding ways to navigate economic conditions.  
  • Retailers and suppliers need strong face-to-face collaboration so they can integrate their business operations to minimize disruption and be more agile when it comes to engaging shoppers. 
  • Retailers and suppliers must face inward to build the core competencies needed to provide inspiration, convenience, and lifestyle integration. 

Why should you attend the event?

  • The retail industry faces unprecedented disruption and challenges. Our expert team will help you understand these challenges and prepare for the constraints and opportunities manufacturers and retailers are most likely to face in the year ahead.
  • Society has experienced massive political, social, and economic shifts in the last two years. How do these shifts affect shoppers’ channel, retailer, and category decisions? We’ll provide insights into the shopper mindset and what these shifts mean for the retail and manufacturing industries.
  • The ability to accurately predict the future has never been more difficult. Our expert team will provide thoughtful, considered analyses to help you effectively prepare for a shifting retail landscape

 What you will take away from the event?

  • Clarity on the macroeconomic factors directly impacting retailers’ business decisions
  • Insights into shoppers’ top concerns and purchase preferences to understand their likely purchase decisions
  • A better understanding of retailers’ risk factors and how to implement flexible, agile planning to mitigate the effects on your business

 What's included:

  • Listen live Listen live or later

  • Access to 24 Access to 24 sessions

  • PDF copy PDF copies of all presentations

  • virtual network Virtual networking opportunities

  • Direct AccessDirect access to our analysts who will be available to answer your questions

  • 2023 themesUnveiling of our 2023 retail themes

 


what to expect

Conference Agenda

Rachel Dalton

10:00-10:10 AM ET 
Welcome and setting the stage 
Rachel Dalton, Head of Retail Insights 
Leigh O’Donnell, Head of Shopper and Category 

David Marcotte

10:10-10:40 AM ET 
Addressing an unresolved year: Kantar’s six themes for 2023 
David Marcotte, SVP, Global Retail & Technology 

  • Understand and balance global macro and shopper trends. 
  • Plan for store development and online expansion. 
  • Assess the weight of cultural change and how it is reflected in share of life. 

 

Doug Hermanson

10:40-11:10 AM ET  
Retail’s new macro realities 
Doug Hermanson, Principal Economist 

  • Understand the contrast between the 2023 macro environment and the recent past. 
  • Weigh the inflation outlook and the recession risk in 2023. 
  • Identify the strategic changes needed to navigate the new macro landscape. 

11:10-11:20 AM ET 
Break 

MaryBrett Whitfield

11:20-11:50 AM ET 
Shoppers change the frame 
Mary Brett Whitfield, SVP, Shopper Insights 

  • Explore how shoppers are resetting the criteria for making retail and product decisions. 
  • Discover the new dynamics of shopping routines.
  • As retailers roll out new strategies and tactics to draw in shoppers, learn how shoppers are responding. 
Amar Singh

11:50 AM-12:20 PM ET 
Maximizing share of life by reinforcing lifestyle integration 
Amar Singh, Senior Director 

  • Find out how retailer ecosystems are captivating shoppers. 
  • Understand the new rules of shopper engagement. 
  • Discover how to drive long-term brand saliency. 
12:20 – 12:30 PM ET
Top 5 key takeaways

12:30-1:00 PM ET 
Break 

CHOOSE ONE SESSION IN EACH TIME SLOT
Barry Thomas

1:00-1:30 PM ET
Retail reinvented: Impulse growth strategies 
Barry Thomas, Senior Thought Leader 
Julie Craig, Vice President, Shopper Insights  
Colombe Bommelaer, Senior Director, Category Insights 

  • Learn how shoppers are changing their impulse purchases across categories and channels. 
  • Understand the new impulse shopper personas and implications. 
  • Apply a new omnicentric framework for impulse purchases and review global use cases. 
Simon Johnstone

1:00-1:30 PM ET
The value channel’s rising influence 
Simon Johnstone, Senior Director 

  • Explore the changing value channel model. 
  • Understand why the channel is defined by international, local, and competitive disruption. 
  • Uncover how the channel’s growth formula has improved during inflation. 

1:30-1:35 PM ET  
Break 

Kate Hohenstatt

1:35-2:05 PM ET
Winning assortment strategies now and into the future 
Kate Hohenstatt, Lead Analyst 
Bob Musman, Customer Experience 

  • Gain insight into the retailer-supplier relationship and how it impacts short- and long-term assortment strategies. 
  • Understand how brands can win on the shelf by leveraging Kantar’s Perfect Category solution with the RichMix assortment tool and virtual reality visualization. 
  • Provide future thought leadership with consumer-validated VR Research platform. 
Nishant Shrikhande

1:35-2:05 PM ET
The membership mix: Retailer membership and loyalty programs 
Nishant Shrikhande, Senior Analyst 
Anna Brennan, Senior Analyst 

  • Evaluate standout retailer membership programs and their key elements. 
  • Look at how key retailers are evolving their membership and loyalty programs. 
  • Understand what shoppers are looking for in retailer memberships and how brands can best take advantage of these programs. 

2:05-2:10 PM ET 
Break 

Julie Craig

2:10-2:40 PM ET
Shoppers decoded: Using shopper segmentation to unlock opportunity 
Julie Craig, Vice President, Shopper Insights 

  • Using ShopperDNA then and now, identify segment shifts since the pandemic. 
  • Track each segment’s shift into omni shopping. 
  • Build a blueprint for winning with key segments. 
Ross Cloyd

2:10-2:40 PM ET 
Private label’s role as shoppers face economic uncertainty 
Ross Cloyd, Director 
Chris Miles, Analyst 

  • Examine how macro headwinds impact shopper buying behavior and the role private label plays in grocery retailers’ product offerings. 
  • Take a deeper look into the categories where private label is driving positive sales. 
  • Learn how private label innovation is being used to unlock solutions for at-home cooking and on-the-go meals. 

2:40-2:45 PM ET 
Break 

Doug Hermanson

2:45-3:15 PM ET
A ‘fresh’ perspective on agriculture’s influence on retail 
Doug Hermanson, Principal Economist 
Taylre Stumpf, Analyst 

  • Get the latest outlook for agriculture markets and their impact on inflation. 
  • Understand how retailers are expanding into agriculture production and distribution. 
  • Learn how retailers are merchandising fresh and local agriculture products. 
Anna Brennan

2:45-3:15 PM ET
Sticker shock: Millennials confront the true cost of convenience 
Anna Brennan, Senior Analyst 
Taylor Galland, Principal Analyst 

  • Find out what’s important to millennials, particularly when it comes to winning share of wallet and life with subscriptions and convenience services. 
  • Explore retailers’ long-term strategic goals for subscription services and how to best integrate your offer into different business models.  
  • Reflect on how millennials feel about their financial health, along with potential implications for the next generation of shoppers. 
Rachel Dalton

10:00-10:10 AM ET 
Welcome 
Rachel Dalton, Head of Retail Insights 
Leigh O’Donnell, Head of Shopper and Category
 

Leigh_20

10:10-10:40 AM ET 
Panel: Making volatility work: Planning for growth amid uncertainty 
Moderator: Leigh O’Donnell, Head of Shopper and Category 
Panelists: 
Barry Thomas, Senior Thought Leader 
David Marcotte, SVP, Global & Cross-Border Retail
J. Walker Smith, Knowledge Lead

  • Contextualize the scope, scale, and rapid of change within and beyond retail. 
  • Assess what’s changing and what isn’t, as well as how to seek constancy amid change.
  • Learn how you can offset volatility through smart contingency planning. 
Simon Johnstone

10:40-11:10 AM ET 
Managing contradictions: The big profit challenge 
Simon Johnstone, Senior Director

  • Re-examine the biggest pressures on retail profitability in 2023 and how retailers plan to navigate them. 
  • Contextualize the short- and long-term effect of changes in asset management, revenue streams, and greater investment in the value chain. 
  • Reframe how you can partner with purpose to manage the big profit challenge. 

11:10-11:20 AM ET 
Break 

Rachel Dalton

11:20-11:50 AM ET 
Sliding down a new digital realm 
Rachel Dalton, Head of Retail Insights
Barry Thomas, Senior Thought

  • Evaluate the new digital landscape shaping retail tactics. 
  • Understand how commerce is changing in the digital playground.  
  • Uncover predictions and strategies for entering the new digital realm. 
Karen Kelso

11:50 AM-12:20 PM ET 
The revised social contract 
Karen Kelso, Vice President 

  • Survey the extent to which ESG concerns are becoming increasingly complex and interwoven in the fabric of our culture. 
  • Gain insights into shoppers’ elevated expectations of transparency on sustainability, social justice, and privacy matters. 
  • Review frameworks to help you navigate and manage macro, micro, and legal requirements.
12:20 – 12:30 PM ET
Top 5 key takeaways

12:30-1:00 PM ET 
Break 

CHOOSE ONE SESSION IN EACH TIME SLOT
Taylor Galland

1:00-1:45 PM ET  
The disrupted store: Physical retailing remains at risk  
Taylor Galland, Principal Analyst 
Ross Cloyd, Director 

  • Unpack how to realign inventory replenishment models to ride out a return to normal. 
  • Consider how you can better control the shopping experience in light of the retail labor shortage that’s disrupting store operations. 
  • Ensure you account for how retailers are rebalancing their use of store space and that your omni strategy delivers the right assortment. 
Tiffany Hogan

1:00-1:45 PM ET
(Profit) margin of error: Amazon, Walmart, and Target in 2022 
Tiffany Hogan, Director 
Karen Kelso, Vice President 
Donnie Pacheco, Senior Director, Digital Commerce

  • Explore how Amazon, Walmart, and Target are using private label, pickup, and new platforms to drive profitability. 
  • Learn each retailer’s key strengths and opportunities in each area and the role brands can play. 
  • Get our experts’ latest prognostications on how these players will gain share of shoppers and their wallets. 

1:45-1:50 PM ET 
Break 

Nishant Shrikhande

1:50-2:20 PM ET
A peek at the state of retail media 
Nishant Shrikhande, Senior Analyst

  • Understand how to align teams for retail media success. 
  • Evaluate how you can play to win in retail media. 
  • Uncover company best practices in retail media. 
Misha Jethwa

1:50-2:20 PM ET
Gen Z’s unparallel level of influence and disruption on retail 
Misha Jethwa, Manager, Shopper Insights and Solutions 
Eleanor Thacher, Senior Analyst, Shopper Insights 

  • Establish a checklist to better connect with this hyperconnected generation. 
  • Examine Gen Z’s largest perception shifts and the areas of retail most impacted. 
  • Learn the importance of authenticity and how to best approach it. 

2:20-2:25 PM ET 
Break 

Colombe Bommelaer

2:25-2:55 PM ET
Winning with meal occasions: The evolving food landscape
 
Colombe Bommelaer, Senior Director, Category Insights 
Renata de Moura, Senior Director 

  • Discover how shoppers are planning versus actioning their meal occasions throughout the week. 
  • Review the categories that go into the basket for each meal occasion. 
  • Find out what role food service plays in shoppers’ weekly meal occasions. 
Nishant Shrikhande

2:25-2:55 PM ET
The future of the digital shelf 
Barry Thomas, Senior Thought Leader 
Nishant Shrikhande, Senior Analyst 

  • Understand the current ecommerce landscape and growth drivers. 
  • Get an overview of the future digital shelf framework. 
  • Review future digital shelf vectors and supporting use cases for each area. 

2:55-3:00 PM ET 
Break 

Eleanor Thacher

3:00-3:30 PM ET
The deliberate shopper: Parsing the issues that matter most 
Eleanor Thacher, Senior Analyst, Shopper Insights 

  • Learn how to win shoppers with transparency. 
  • Uncover the generational view on sustainability. 
  • Find out how key retailers are activating transparency through product, price, and company values
Tiffany Hogan

3:00-3:30 PM ET
Circular retail: Mandate or myth?  
Tiffany Hogan, Director 

  • Explore how well brands are executing their circular initiatives. 
  • Understand what shoppers actually want retailers to do to achieve circularity. 
  • Evaluate how achievable a circular future really is. 
 
How to attend

Available tickets

 

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Meet the experts

Event Speakers

We’re here to amplify your potential. Bringing exceptional experience across industries and organizations. Delivering a deep understanding of retailers and shoppers. We’ll help you meet and exceed your goals.

Rachel Dalton
Rachel Dalton
Head of Retail Insights
Leigh O'Donnell
Leigh O'Donnell
Head of Shopper and Category
David Marcotte
David Marcotte
SVP, Global Retail & Technology
Doug Hermanson
Doug Hermanson
Principal Economist
Mary Brett Whitfield
Mary Brett Whitfield
SVP, Shopper Insights
Amar Singh
Amar Singh
Senior Director
Barry Thomas
Barry Thomas
Senior Thought Leader
Julie Craig
Julie Craig
Vice President, Shopper Insights
Colombe Bommelaer
Colombe Bommelaer
Senior Director, Category Insights
Simon Johnstone
Simon Johnstone
Senior Director
Kate Hohenstatt
Kate Hohenstatt
Lead Analyst
Bob Musman
Bob Musman
Vice President, Customer Experience
Nishant Shrikhande
Nishant Shrikhande
Senior Analyst
Tiffany Hogan
Tiffany Hogan
Director
Taylor Galland
Taylor Galland
Principal Analyst
Anna Brennan
Anna Brennan
Senior Analyst
Ross Cloyd
Ross Cloyd
Director
Chris Miles
Chris Miles
Analyst
Taylre Stumpf
Taylre Stumpf
Analyst
J. Walker Smith
J. Walker Smith
Knowledge Lead
Karen Kelso
Karen Kelso
Vice President
Renata de Moura
Renata de Moura
Senior Director
Misha Jethwa
Misha Jethwa
Manager, Shopper Insights and Solutions
Eleanor Thacher
Eleanor Thacher
Senior Analyst, Shopper Insights
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